Product Engineer

Job description

Job Req ID

27869 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary

Supermicro is looking for a Product Engineer to enable European pre-sales and post-sales system solutions activities. Two primary focuses are supporting Sales / FAE standard product configuration solutions and managing customized OEM configuration life cycle. The Product Engineer will work closely with customers to win projects, collaborate with different departments such as Sales, FAE, Lab, RMA…etc. to provide a smooth operation.

The position is located in our European office in ‘s-Hertogenbosch, The Netherlands.

Essential Duties and Responsibilities

Support Sales/FAE for Standard Server and OEM system business practices. Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle. Support product configuration. Check validation for customer orders. Lead cross-function teams for post-sales supports such as RMA, failure analysis, ECO implementations, etc. Provide documentation and technical know-how to support Standard and OEM system production lines.

Coordinate, monitor and control of all works related to project documentation.

Qualifications

Bachelor's degree required, advanced degree a big plus. 3+ years administrative experience in a fast-paced environment, computer/server/system manufacturing preferred. Interested in or possess basic IT products & technology affinity. Attention to detail, self-motivated & ability to do highly accurate work consistently, multi-tasking. Superior communication and teamwork skills. Fluency in English required, B2 or better in Dutch, and additional languages (German, French, Mandarin, etc.) preferred.

Expert user in Microsoft Word, Excel and Power Point. Able to work flexible hours engaging Asia and US teams. Travel 10-20% on short notice. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.