eCommerce Product Specialist

Job description

Job Req ID

29202 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary

Supermicro B.V. is looking for a dynamic eCommerce Product Specialist to assist sales and operations. You will proactively handle lead follow-up, order coordination, product recommendations and marketing support to ensure a smooth process, great customer service and business growth. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Creating and maintaining high-quality product listings

• This includes writing product descriptions, uploading clear images, and ensuring accurate product information.

Monitoring website traffic and performance

• Using analytics tools to track website traffic, conversion rates, and customer behavior.

Generating reports and presenting data

• Creating reports to visualize website performance and sales data to inform decision-making.
• Develop and maintain content for advertising campaigns and newsletters, adhering to established eMarketing plans.
• Conducting A/B testing to optimize ad copy, landing pages, and other marketing elements.

Qualifications

• Bachelor's or master's degree in related fields.
• Minimum of 2-3 years of experience in e-commerce or a related field. Global experience is plus.
• Strong understanding of e-commerce best practices and principles.
• Excellent cross-functional collaboration skills.
• Experience with social media marketing and email marketing tools.
• Proficiency in content management systems (CMS) used for e-commerce platforms.
• Excellent aesthetic sense with the ability to independently produce high-quality visual and copy assets for marketing campaigns.
• Analytical skills with the ability to interpret and analyze data from website analytics tools (e.g., Google Analytics, Google Search Console).
• Self-motivated and results-oriented.
• Fluent in English + at least one European language (German, French, Dutch, Italian, or Spanish).

Preferred

• Working knowledge of SEO/GEO principles is a plus.
• Experience in the server industry is a plus.
• Adaptable and willing to learn new technologies.
• Passion for e-commerce and the digital landscape. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.

It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.