Director, Solution Management-TC30183

Job description

Job Req ID

30183 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties and Responsibilities

• Lead projects and deliver a clear strategy and partner closely with marketing, engineering, and sales to provide complete server solutions to customers
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Provide product training to internal teams, sales teams and customers
• Provide customer support to both internal and external as needed Qualifications:
• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with 10+ years of hands-on experience in system/server architecture is preferred
• Demonstrate ability in product management role, must manage a number of products from initial concept through development, launch, and end-of-life
• Strong knowledge with computer architecture including data center solutions
• Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote, answer questions, and receive feedback
• Experience with virtualization, containerization, and storage products (e.g. VMware, Virtual Box, Docker, Kubernetes, PFS, pNFS, and CEPH)
• Bilingual in Mandarin is a plus EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.

It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.