Senior Manager, Quality Systems

Job description

Position Summary

The Quality Systems Manager is responsible for leading and maintaining the organization's Quality Management System, ensuring compliance with applicable regulatory requirements and international quality standards. This role oversees quality assurance processes, regulatory compliance, supplier quality, audits, customer complaint management, and new product development quality activities. The position provides leadership to the quality team, drives continuous improvement initiatives, and ensures products are developed, manufactured, and distributed in compliance with applicable regulations while meeting customer and business expectations.

Additionally, the role promotes operational excellence through the implementation of best practices in quality management and regulatory compliance.

Duties +5 years of experience

Lead and develop the Quality team, providing guidance, coaching, and performance support. Ensure compliance with applicable quality and regulatory standards, including ISO, FDA, MDSAP, EU MDR, and NOM requirements. Own and lead Management Review activities, serving as the site Quality Management Representative. Drive continuous improvement initiatives through data analysis, CAPA management, problem-solving methodologies, and quality performance monitoring.

Oversee production, environmental, process, supplier, and complaint management controls to ensure product quality and customer satisfaction. Support New Product Development activities by ensuring quality requirements, risk assessments, manufacturability, reliability, and compliance requirements are met. Direct supplier qualification and supplier quality improvement programs based on risk and performance assessments. Participate in safety, training, operational excellence, and cost improvement initiatives across the organization.

Maintain and continuously improve the Quality Management System and associated procedures, records, and regulatory documentation. Perform additional duties as assigned to support business and compliance objectives.

Education

Degree Bachelor's Degree in Engineering

General Required Experience

Bilingual Minimum

• 5 years of experience in manufacturing and regulated quality environment
• Strong knowledge of ISO 9001, ISO 13485, ISO 14971, FDA regulations, GMP, MDSAP, CE Marking, and other applicable regulatory standards. roven leadership experience managing technical and quality-focused teams.

Strong problem-solving, project management, analytical, communication, and decision-making skills.Preferred certifications include CQE, CQA, CQMgr, Lean, or Six Sigma.

Preferred Experience

Advanced degrees or Quality Certifications: CQE, CQA, CQMgr., Six Sigma or Lean STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com . STERIS strives to be an Equal Opportunity Employer.