Director of Engineering - Agentic AI platform

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Director of Engineering AI/Data Science Location(s) : Waltham, MA Get To Know the Team You'll be joining a collaborative, fast-moving team of data scientists, AI engineers, machine learning engineers, and data engineers who work together to tackle complex, high-impact problems at the intersection of AI and enterprise software. We operate with a genuinely agile mindset — shipping iteratively, challenging assumptions, and staying close to the cutting edge.

The team is proactive about research, consistently evaluating and adopting state-of-the-art methodologies, and we encourage everyone to experiment, share findings, and bring new ideas to the table. If you thrive in an environment where intellectual curiosity is the norm and the work is always evolving, you'll fit right in. Why You Will Love It Here!

Flexibility

Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401 (k) Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel, and more!

What You Will Get to Do Lead and manage multiple engineering teams focused on AI, Data Science, and platform development. Drive the design and implementation of Agentic AI frameworks , including orchestration, tool use, memory, workflow automation, and multi-agent systems. Oversee the delivery of AI/ML and LLM-based solutions from concept through production, ensuring scalability, security, and maintainability. Establish software engineering best practices for AI development, including CI/CD, testing, observability, model lifecycle management, and performance monitoring.

Partner with Product Management to define roadmaps, prioritize use cases, and ensure timely delivery of high-impact AI capabilities. Collaborate with architecture, cloud, and platform teams to build reusable AI services and enterprise-ready frameworks. Ensure strong execution discipline across teams, including sprint planning, milestone tracking, and delivery accountability. Guide teams in building production-ready solutions using modern AI technologies (LLMs, vector databases, RAG, agent frameworks, APIs, microservices, cloud platforms).

Promote responsible AI practices, including governance, data privacy, model evaluation, and risk controls. Mentor engineering managers, technical leads, and senior engineers to build a high-performing organization. Drive cross-functional collaboration with Product, UX, Data, Security, and Infrastructure teams. Communicate progress, risks, and outcomes to senior leadership and stakeholders Identify opportunities to standardize platforms, reduce duplication, and accelerate delivery through shared frameworks.

What You Will Bring

Programming & Frameworks: Expert Python skills (OOP, async, testing, packaging) and hands-on experience with agentic libraries including LangChain, LangGraph, LlamaIndex, Semantic Kernel, CrewAI, AutoGen, and BeeAI. Familiarity with JavaScript/TypeScript (for edge agents or UI integrations) is a plus.

LLMs & Machine Learning

Strong knowledge of LLMs (GPT-4o, Claude, Llama 3, domain-specific models) and fine-tuning techniques. Understanding of embeddings, vector similarity search (ANN), and RAG pipelines. Experience with providers such as OpenAI, Anthropic, Hugging Face, and Ollama.

Databases & Data Engineering

Proficiency with vector databases (Pinecone, Milvus, Qdrant), graph databases (Neo4j, Amazon Neptune), and traditional SQL/NoSQL systems. Ability to design schemas and queries for agent context management. Experience building ETL pipelines (Airflow, NiFi, Spark) to populate and maintain knowledge bases.

DevOps & Deployment

Skilled in containerization (Docker), orchestration (Kubernetes, AWS EKS/GKE), serverless (AWS Lambda, Cloud Run), CI/CD (GitHub Actions, Jenkins), and infrastructure-as-code. Familiarity with cloud ML platforms (AWS Bedrock, GCP Vertex AI, Azure ML) for scalable agent hosting.

Security & Governance

Knowledge of secure coding practices, IAM/RBAC, data encryption, and AI governance (prompt injection mitigation, bias auditing, compliance documentation).

Soft Skills

Strong problem-solving, communication, and collaboration skills. Ability to translate business requirements into technical specifications. Intellectual curiosity and adaptability to stay current in a fast-moving field. Master’s degree or PhD, or equivalent experience in Data Science, Information Technology, Applied Mathematics, Engineering, Computer Science or related field. 5 to 7 years of data science and/or software engineering experience in Artificial Intelligence and Machine Learning with a proven track record of building and deploying AI models. 12+ years of experience leading, managing, and developing highly talented teams.

Strong technical background and deep understanding of Machine Learning with practical experience in building and implementing large-scale predictive models and recommendation systems. Proficient in AI frameworks (e.g., PyTorch) and programming languages (e.g., Python), with experience in building and deploying AI models for end-to-end AI/ML solutions. Proven leadership experience in data analytics and AI, or a related role, with a strong background in designing and implementing data science solutions.

Prior experience leading technical engagements across data engineering, data science, AI, and Gen AI workstreams. Strong leadership and proactive communication to coordinate with the project teams and other internal stakeholders. Experience with delivering solutions on major cloud platforms, data science tools, and Gen AI technologies. Strong Fin-Tech business acumen, with experience in developing PoCs and bringing them to product vision.

Utilize expertise to guide the decision on leading-edge technical / business approaches and/or develops major new technical tools. Facilitate communication between executives, staff, management, vendors, and other technology resources within and outside of the organization. Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https://www.ssctech.com/careers/join-ssc #LI-PE1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.