Analyst

Job description

1- Position Title Analyst. 2- Main Mission Ø Managing trade finance client interactions (email and telephone) for all Trade transactions from Back office in India. Ø Strong customer oriented / Well versed in client interactions / managing relationships with a client centric approach Ø Co-ordinate/work closely with the Front office & Relationship managers (Onshore) Ø Work closely with Middle office unit (Onshore) Ø Be able to work closely with Back office team in meeting the client requirements / expectations Ø Knowledge on IMEX application would be an advantage. Ø Fully aware of the below trade cycle/flow of transactions, thus enabling/guiding the clients in handling TRADE Transactions

• Export LC processes (Advising, Amendment, Confirmation, Transfer, and Assignment of proceeds, Negotiation, Document Scrutiny, LC Forfaiting, LC discounting, FX Loans, Reimbursement Claims and payments)
• Import LC processes (Issuance, Amendment, Negotiation, Document Scrutiny, and Import Financing (Trust Receipt Loans), Reimbursement authorization, honor and Acceptance & Payments.
• Documentary and Clean Collections (Lodging Bills, Acceptance and Payments.)
• Letter of Guarantee (Issuance, reissuance and Amendment of L/G’s including SBLC (Stand by Letter of Credits), Invocation/claims 3- Main responsibilities Your main responsibilities are to:
• Manage Asian client interactions (email and telephone) from TRA Back office
• Handling Letter of credit transactions and collection ( Exports & Imports) a. Authorizing LC transactions like Advising, Issuance, Amendments, and Negotiations & Settlements b. Double checking of Document examinations done by the processors and advising the discrepancies ( if required) c. To handle Transfers LC, Confirmations, Financing - LC Forfaiting, LC discounting, Trust Receipt Loans, FX Loan (Booking and settlement of Foreign currency Loan related to L/C & D/C financing). d. Authorizing Imports and export collections transactions. e. Authorizing Letter of Guarantee ( Issuance, reissuance and amendment of LG’s and SBLC) f. To handle compliance and sanctions related issues. g. Ability to handle all types of SWIFT Messages.
• Work flow coordination, queue management & client communication
• Maintaining the SLA’s as required by the Client on timeliness & quality.
• Managing Escalation / clarifications (i.e. addressing technical queries, discrepancies within team and from client)
• Maintain the book of operational procedures and Special practices updated
• Reports & Training a. Produce regularly reports on operational activities (quality and quantity) i.e. daily / weekly production reports, monthly KPI dashboards, etc. b. Training the process and procedures and regular updates to team members
• Managing the team shift schedule, team attendance, logistics on a daily basis. 4- Required competencies Application of the Group values ( Team Spirit, Innovation, Responsibility and Commitment) in your day to day job with your team members and clients, the position also requires following specific competencies.

Technical / Functional skills

At least

• 5 years of experience and in-depth knowledge in Trade Finance Operations Exposure towards Asian market is preferable Good knowledge of office automation tools (advanced in Excel (Pivot table), medium in Power point
• Knowledge of UCP, URR, ISBP, URDG, ISP and URC (Latest version).

Working knowledge in TC IMEX would be preferred.

• Knowledge in Compliance regulations ( Anti-boycott languages, Anti-Money laundering, and OFAC - Office of the Foreign Asset Control ) Behavioral competencies Strongly customer oriented, able to speak to clients, understand issues and provide on the spot solutions Willing to work with various shifts (especially in Asian timing)
• Demonstrates organisation and planning skills
• Excellent written and oral communication skills Analytical skills and process oriented
• Strong motivation & interpersonal skills
• Ability to work under pressure and work as part of the team Should possess
• Lead by example attitude