Credit Management Executive (Corporate AR Chaser/ Collections)

Job description

Be a part of something BIG! Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)! Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre!

Are you ready to build your career in finance operations, credit management, and digital transformation? Singtel Financial Shared Services (FSS) is expanding in Malaysia, and we are looking for a motivated and detail-oriented professional to join our Credit Risk & Arrears Management team. In Malaysia, Singtel Group operates through a wholly owned subsidiary, Sudong Sdn. Bhd. Why Join Us? Grow Your Financial Digital Literacy Gain exposure to industry-leading finance systems, automation initiatives, and digital transformation projects within a global shared services environment.

Meaningful Impact Play a key role in managing debt recovery, insolvency processes, and credit risk operations that support Singtel Group's business performance. Career Development Work alongside experienced professionals and enjoy opportunities for continuous learning, cross-functional exposure, and career progression. The Credit Management Executive (Corporate AR Chaser/ Collections) is responsible in verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments.

One of the primary tasks he/ she has to perform include managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make an Impact by

Managing Corporate AR. Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations. Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting. Collaborate with relevant teams to resolve billing issues, e-invoice rejections, and disputes. Assessment of release of handset/ mobile sales orders. Hosting CFO Debt Reviews meeting with Sales team. Send suspension notice to customer when there are no disputes and customer failed to pay.

Suspend mobile lines when customer did not make payments after reminders. Prepare monthly aging operation & management reports. Escalation on doubtful debts papers for high outstanding or slow-moving accounts Attend to auditor queries. Participate in process improvement projects (e-invoice rejection statistics, CMLAS handling) Any other ad-hoc job assigned by supervisor.

Skills for Success

• Bachelor's Degree in Finance/ Accounting or equivalent
• Minimum of 1.5-2 years working experience in AR collection for enterprise/ corporate clients (B2B) is required
• Strong analytical, communication, and negotiation skills
• Proficient in manual SoA (Statement of Accounts)
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc) and possess basic Accounting knowledge Meticulous and strong eye for detail is an added advantage Experience with SAP is highly advantageous Join us on our mission to continue defining the future of financial services.

Apply Now!