Application Developer & Business Analyst

Job description

The Application developer & Business Analyst is responsible to maintain, develop, and improve applications and (web) platforms supporting technical and business processes. Analyze business requirements and translate them into IT solutions (applications, MVPs, service enhancements). Lead and coordinate operational planning and execution of IT-related (sub)projects within the unit. Ensure application quality, security, performance, and usability.

Provide technical and functional support to end users across laboratories and project teams. Act as a bridge between Business Units, Operational Management, and other IT teams. At all times, comply with SGS Code of Integrity and Professional Conduct. Application Development & Management Design, develop, implement, and maintain (web)applications supporting internal processes and client-facing services. Ensure the security, reliability, and maintainability of developed solutions.

Create documentation, user guides, and internal presentations to support adoption and understanding of applications. User Support & Communication Provide front-line technical and functional guidance to end users. Communicate changes, updates, and incident resolutions through bulletins, presentations, and internal briefings. Foster a positive, open, and collaborative working environment.

Other Duties

Complete other tasks assigned by the Manager or leadership. Maintain work areas clean and presentable. Comply with SGS health, safety, HR, and quality policies.

Qualifications

Bachelor’s degree in IT Development, Software Engineering, Computer Science or equivalent technical qualification. Ideally some years of experience (professional and/or open-source) in application development and IT solutions design. Service‑oriented mindset and structured analytical approach. Strong communication skills and ability to collaborate with multidisciplinary teams. Strong technical documentation skills.

Required Skills

Excellent written and verbal communication skills in English ( C1 ). Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel).

Ideally Expertise in: Programming languages AI-Tools for software development Project Tools for software development Ability to prioritize and manage tasks under time constraints. Strong problem‑solving skills and critical thinking. High level of integrity, accountability, and quality focus. Team player capable of working in a remote, multicultural environment. Self‑motivated, proactive, and efficient.