Customer Master Data Management Specialist

Job description

Responsible for quality, completeness, accuracy, and timeliness of Master Data set up/maintained in the system. The MDM Specialist will also ensure that internal controls for master data records are in place and effective.

• Ensure the integrity and accuracy of master data entry in the system without sacrificing timeliness in completing the process.
• Interpret information correctly and able to make sound decisions to support the business while maintaining controls during set up.
• Apply corporate rules and best practices when reviewing requests to identify errors in global data fields and rejects, escalates or remediates errors, if any.
• Create or update existing documentation and training materials related to Master Data Management process.
• Coordinate with cross-functional teams to ensure consistent quality of data.
• Perform regular review and clean-up of master data.
• Ensure internal controls relating to maintenance of master data are in place and effective.
• Support implementation of master data process improvement initiatives.
• Informing Supervisors of any issues or opportunities with existing customers, such as outdated customer contact information.
• Being the primary contact with the country-based account management team, commercial and other related departments/ / function
• Manage and drive responsibilities to Master Data team, establishing strong relationships with business contacts, and making decisions based on results.
• Perform user acceptance testing on defect resolution and enhancements.

Qualifications

• Bachelor’s Degree, preferably in Business
• 3+ years of professional experience in Master Data Management
• Experience in financial systems (knowledge of Oracle E Business Suite is nice to have)
• Familiarity with MS Excel
• Analytical skills with high focus on the details
• Demonstrate proper attitude in relation to assigned responsibilities
• Able to work independently
• Strong team player
• Good understanding of data structures and architecture