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SGS · Mechelen, Vlaanderen, Belgium

Senior Key Account Manager / Business Development Manager Biometrics

Mechelen, Vlaanderen, BelgiumFull-timeManager or leadSales

Listed on SGS’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.

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Job description

Your responsibilities Identify, develop and win new strategic accounts within the pharmaceutical and biotechnology industry, building relationships from initial prospecting through to contract award. Own and develop a portfolio of key accounts , establishing account strategies, identifying growth opportunities and increasing share of wallet. Build and maintain strong, multi-level relationships with key decision-makers, including Clinical Operations, Biometrics, Data Management, Statistics, Procurement and R&D stakeholders.

Develop a deep understanding of customer strategies, pipelines and outsourcing models to anticipate needs and position relevant SGS solutions proactively. Drive new opportunities and expansion within existing accounts , Lead strategic customer engagements, RFPs, negotiations and commercial discussions through to successful contract closure. Develop and execute account plans and business development strategies , including target identification, opportunity qualification, pipeline development and revenue forecasting.

Actively build your network through industry events, conferences, professional networks and targeted business development activities. Work closely with internal Clinical Research, Biometrics and commercial teams to develop tailored solutions and competitive value propositions . Act as the voice of the customer internally, ensuring customer priorities are understood and reflected in proposals, delivery models and commercial strategies.

Establish strong internal stakeholder relationships and coordinate cross-functional teams around strategic opportunities and key accounts. Maintain a high level of market intelligence, including competitor activity, outsourcing trends, pricing and customer priorities. Ensure accurate and proactive management of opportunities, account plans and customer intelligence in the CRM system . Contribute to the development of the Biometrics commercial strategy and identify new market segments, services and partnership opportunities.

Qualifications

Your profile You hold a bachelor’s or master’s degree in Life Sciences, Business or an equivalent field. You have 8+ years of relevant commercial experience in the pharmaceutical, biotechnology, clinical research or CRO industry, ideally combining new business development and strategic account management. You have a proven track record of winning new business and growing strategic accounts , preferably within CRO, Biometrics, Data Management, Biostatistics or related clinical development services.

You have a strong understanding of the clinical drug development process and the role of Biometrics throughout clinical development. You are commercially driven and comfortable engaging with senior stakeholders across Clinical Operations, Biometrics, R&D, Procurement and executive management . You have demonstrated experience managing complex sales cycles, strategic RFPs, negotiations and multi-stakeholder decision processes.

You are a strong hunter and relationship builder , able to open new accounts while developing long-term strategic partnerships. You combine a strategic mindset with a hands-on approach to prospecting, opportunity development and account execution. You are highly networked within the pharmaceutical and biotechnology industry and comfortable representing the organization at conferences and industry events. You have excellent communication, presentation and negotiation skills.

You are fluent in English ; additional languages are an advantage.

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