IT LIMS Support Technician (Crystal Reports)

Job description

Within the Corporate IT organization, you will join the IT Service Management team for LIMS (Laboratory Information Management Systems: G6 technology) providing technical support expertise: Resolve issues, maintain & improve application stability, and collaborate with cross-functional teams to ensure optimal performance and reliability of business-critical systems. Provide 2nd & 3rd level application support for the application.

Qualifications

Graduate Level of studies and/or Post-Secondary Education in Computer Science, Engineering or related subject

• Minimum of 1 - 2 years similar working experience Required: Crystal Reports (versions 9.0 and later) maintenance / bug fixing experience Experience with Relational Databases (e.g.SQL Server, Oracle PL/SQL) Relevant experience of SQL development including ability to write and tune sql code for optimized performance
• Ability to analyze complex data and translate it into meaningful reports.

Experience in application support tasks and related support tools (e.g. Service Now) Ideally: Knowledge of LIMS Understanding of laboratory workflows and data management processes. Experience with GIT projects’ repository Experience with Azure and application deployment Good understanding of the Application Lifecycle Management Used to work in an international environment