HAP_HLL_Customer Service (Chinese)

Job description

Receive sample, check test request form & sample size Register job no. (VNHL & BOSS no.), prepare quotation and send to client.

• Clarify unclear information about KAM program
• Check client payment status (contract or in advance) and follow debt
• Handle client inquiries (collect info from the related team)
• Handle revised report as client request
• Handle internal queries on order status Monthly/ Weekly summary for account handling Other assignments upon getting request

Qualifications

University level or higher Good communication & Office skills Good in Chinese, basic English