供应链业务支持高级专员（TM）

Job description

职责

Core Responsibilities

• End-to-End Tender Coordination & Sales Support Commercial Team Alignment: Partner directly with regional Key Account Managers and country commercial teams across APAC to establish clear tender project timelines and collect localized pricing inputs.

Flawless Customer Uploads

Manage the final formatting, validation, and compliant upload of commercial rate sheets into client e-procurement platforms (e.g., Ariba, Jaggaer, Ticontract) entirely in English.

Tender Validation

Review incoming RFP documents to identify specific customer requirements, mandatory surcharges, and compliance rules, briefing commercial teams on key priorities.

• Data Management & Rate Synthesis Rate Sheet Formatting & Analysis: Organize, clean, and manipulate large customer rate sheets into standardized formats for pricing desks.

Consolidation of Freight Inputs

Synthesize localized freight rates, origin/destination surcharges (BAF, CAF), and local terminal handling fees into a single, cohesive regional response template.

Data Integrity Auditing

Conduct meticulous "sanity checks" on incoming country rates to catch formatting errors, missing surcharges, or mismatched currencies before final submission.

• Internal Operations & HQ Liaison (Bilingual Focus)

China Gateway & Network Operations Coordination

Act as the primary regional point of contact for internal alignment with gateway hubs, network planners, and operational teams based in China.

Internal Operational Sync

Use written and spoken Chinese (if needed) to quickly clarify capacity updates, localized operational constraints, and baseline costs with mainland operational stakeholders, translating those network realities into competitive pricing strategies for speaking commercial teams.

Performance Tracking & Database Maintenance Tender Log Maintenance

• Keep the regional tender database updated with accurate records of win/loss outcomes, lane-specific volume data, and client feedback.

RFP Response Library

Main 任职要求：Qualifications & Experience Profile

Professional Experience

Freight Forwarding Experience: 5 to 7 years of hands-on experience in Tender Management, Freight Pricing, or Air/Ocean Sales Operations within a global 3PL or international freight forwarder (e.g., DHL Global Forwarding, DB Schenker, DSV).

Air & Ocean Competency

Strong fundamental knowledge of international Air Freight, Ocean Freight (FCL/LCL), and Express buying/selling structures, Incoterms, and standard destination surcharges.

Heavy Data Capabilities

Advanced proficiency in MS Excel (expert use of Pivot Tables, VLOOKUPs/XLOOKUPs, Power Query, and text-to-columns) to manipulate and sanitize massive data sets efficiently. Language & Communication Competencies Bilingual Agility (English & Chinese)

English

Full professional fluency. 100% of external customer output and daily collaboration with regional commercial teams is conducted in English.

Chinese

Professional proficiency in written and spoken communication strongly preferred. Required strictly for internal networking, negotiating capacity, and resolving data discrepancies with Chinese-speaking operational teams and gateway stakeholders.

Cross-Border Coordination

Strong organizational skills to assertively nudge, follow up with, and coordinate inputs from regional country commercial offices across different time zones.

Education & Core Attributes Academic Background

Bachelor’s degree in Supply Chain Management, Logistics, International Business, Data Analytics, or a related discipline.

Meticulous Precision

An exceptional eye for detail; comfortable auditing thousands of lines of data under tight turnaround windows.

High Resilience

Proven ability to maintain accuracy and focus while managing multiple overlapping tender requests during peak procurement seasons.