Sr Enterprise Account Exec, Korea

Job description

You will drive new business revenue from ServiceNow's SaaS license model across Korea's enterprise market. You will own account planning and territory planning, research target enterprise customers, apply business development strategies, and run field-based sales activities within a defined set of prospects, territory, or vertical. Given the importance of trust and long-term partnership in Korean business relationships, this role places strong emphasis on deep, sustained engagement with senior stakeholders.

What you will do in this role

• Build and maintain relationships with senior executives (C-suite and senior leadership, e.g., CFO, CIO, COO, CDO) across Korean enterprise accounts, covering all product lines Map client relationships across the account team and orchestrate account strategy, leading a broad virtual team (Solution Consultants, Solution Specialists, Customer Success resources, Partners, Marketing, etc.)
• Serve as a trusted advisor by understanding each customer's business objectives, including the strategic priorities of Korean conglomerates (chaebol) and enterprises, and advising on how ServiceNow can support their IT roadmap and digital transformation agenda
• Identify and bring in the right specialist and support resources to a deal at the right time, including local-language support where needed
• Work closely with ServiceNow's Korea leadership team and regional colleagues to align on go-to-market plans

Qualifications

What you bring to this role

• 10+ years of sales experience within a software or solutions sales organization
• Proven experience building trusted relationships with current and prospective clients, and with internal teams
• Track record of producing new business, negotiating complex deals, and maintaining strong C-level relationships Consistent achievement of sales targets Experience leveraging, or thinking critically about how to integrate, AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analysing AI-driven insights, or assessing AI's impact on the function or industry
• Ability to understand the bigger picture and ServiceNow's plans around IT, and to communicate them in the context of Korean enterprise priorities Experience promoting a customer success focus in a "win as a team" environment Fluency in Korean and English, both written and spoken Willingness to travel domestically and regionally if required