Senior Manager, Solution Consulting - Moveworks

Job description

• Lead, mentor, and develop a team of Specialist Solution Consultants (SSCs), supporting discovery calls, live demos, and solution alignment.
• Provide oversight on the forecasting, execution, and technical qualification of deals for your region(s).
• Collaborate closely with the sales and solution consulting teams to provide support for strategic initiatives.
• Leverage your technical expertise to refine innovative solutions to solve our customers' business problems and scale them through our team.
• Collaborate directly with economic buyers on deals, coaching your team to engage with architects, developers, administrators, and other technical points of contacts to achieve a technical win.
• Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements.
• Evangelize Moveworks through field, corporate, and regional marketing events.
• Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing.
• Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge, expertise, and specialty.

Qualifications

To be successful in this role you have: Be a seasoned professional with over 8 years of hands-on experience in pre-sales customer-facing technical roles leading to at least 3 years of pre-sales management

• Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions.
• Understanding of REST APIs and integration technologies.
• Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
• Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible.
• Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions.
• Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs.
• Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes.
• Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence.
• Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives.
• Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity.
• Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience.
• A coach through and through, but one who can pitch in as needed at all levels of an opportunity.
• Experience with Conversational AI technologies is an added benefit. Fluency in English and German essential