Senior Manager - Zonal Strategic Initiative – Software & Digital solution

Job description

Location

Kolkata Area of Operation: East Frontline Customer Engagement

• Act as primary customer-facing leader for strategic accounts
• Conduct techno-commercial discussions, solution presentations, and demonstrations
• Understand customer energy optimization, digitalization, and automation needs
• Identify and develop new business opportunities in industrial, utility, infrastructure, and commercial segments
• Own order booking, revenue growth, and market expansion targets.

Spec-in Activities

Work closely with Business Development team for incorporating Lauritz Knudsen EMS/PMS specifications in upcoming Tenders. Query Handling & training of BD team for Spec-in of IoT & Digital solution with focus on software solutions.

Customer Satisfaction

Collaborate with Digital & branch team for understanding customer satisfaction for existing EMS /PMS installations, take corrective action, share inputs with Product Management & create a bank of performance certificate.

Solution Positioning & Consulting

• Translate customer requirements into integrated digital energy solutions
• Collaborate with engineering teams for customized EMS/PMS architecture
• Support bid management, tendering, and technical compliance

Channel & Ecosystem Development

• Develop ecosystem of consultants, EPC contractors, panel builders, and system integrators Enable partner-driven sales growth across regions Need to work on capability building of Channel partners like ISP/ASC & MSP & business generation

Market Intelligence & Competition Mapping

• Track competitors in EMS, PMS, automation, and metering space
• Provide insights on pricing, technology trends, and customer expectations B.E/ B.

Tech - Electrical Experience

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