Technical Services Manager VLS Adria

Job description

Your Key Responsibilities

Adapt existing training materials to local market needs. Plan, prepare, and deliver technical training programs and workshops. Train technical service teams, sales staff, customers, and sales partners. Provide technical consulting and support on request and on a regular basis. Support service quality and warranty-related activities. Produce local technical content and online training materials. Deliver remote customer support and conduct field visits.

Support fairs, events, and local cross-functional initiatives. Contribute to the development of training tools, materials, and equipment. Improve training programs based on participant feedback. Support technical assistance activities and local warranty claim analysis. Coordinate quality assurance and complaint management. Analyze customer complaints to identify training needs.

Your Qualifications

A university degree in Automotive Engineering or another relevant engineering discipline. A minimum of 5 years of experience in a technical role within OES, IAM distribution, and/or garage environments. Strong practical automotive engineering experience. Experience in technical training, workshop support, or technical field service is highly relevant. Good PC skills, including MS Office. A customer-oriented and sales-supportive mindset.

Strong teamwork, communication, and organizational skills. A proactive, results-driven personality. Willigness to travel at leat 50% of the time. Fluency in the local language and business-level English, both written and spoken. These qualification requirements are based on the attached job description. We look forward to your application. Your contact Schaeffler Hrvatska d.o.o.

Georgiana-Eliza Ungureanu Keywords

Experienced; Professional; Full-Time; Unlimited; Sales Management;