Integrator (SHM)

Job description

• Expert on SHM solution to support SHM deployment.
• Capture the business needs and translate them into a solution.
• Ensure End-to-End integration within the SHM suite and the existing Information System.
• Preparation including means to access and feed the solution (printers, barcode readers)
• Provide day-to-day functional & technical support to the Business Units already deployed with SHM solution (run mode) using SEP ticketing systems
• Monitor system alerts for already SHM deployed programs to anticipate any system malfunction
• Analyse, challenge and answer defects/evolutions in a timely manner / escalate topics with elements required for the analysis and with the right priority into their/our ticketing system setting up cation plans
• Identify Business Unit required evolutions that can impact Core Solution and coordinate short term to long term solutions
• Support Business teams during UAT and go-live phases
• Organization and execution of non-regression tests on performance, and analysis on deviation
• Definition and test of back-up and recovery plan
• Perform & maintain SHM solution set-up (including functional & technical settings)
• Define and write functional requirements based on Business needs
• Define and write functional & integration tests
• Identify and define possible interfaces required with other systems
• Define and share activity planning according to project macro planning
• Provide visibility and escalate deviations to the eWInS team
• Define and communicate action plan, in case of any deviations to converge to the initial plan Information Technology, Citrix, SQL, Data format (XML/CSV/XLS), XSLT language, SHARP background is a bonus.