Cc Guest Services Attendant-x

Job description

The Guest Service Attendant is responsible to deliver industry-leading hospitality standards in the welcome and farewell experience on the Destination. This role focuses on exceeding Guest satisfaction by proactively engaging with Guests, answering their questions, and guiding them to the venues, tours, and attractions. The Guest Services Attendant supports the Guest Services Lead and Island Experience Manager in all operational aspects of Guest and VIP Services.

This position requires excellent Guest engagement, professional appearance, knowledge of products and services. All duties and responsibilities are to be performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines. This Job Description in no way states or implies that these are the only duties performed by the Destination Team Member occupying this position.

All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.