ICQA Manager

Job description

GENERAL PURPOSE The Manager, DC Inventory Control & Quality is responsible for:

• Managing the collection, input and reporting of Inventory Control and Quality data
• Coordination and planning of merchandise flow through the DC - Managing teams of Inventory Control Auditors, Quality Auditors, Data Entry Clerks and Ticket Room Associates through delegation to their supervisor staff or in person
• Meeting daily with DC Management and Engineering to review and analyze quality and production data and to discuss action plans to improve DC performance
• Identifying and analyzing loss (shrink) patterns in actual and adjusted inventory levels
• Developing action plans that will ensure accuracy of the WMS - Researching, follow-up, processing and reporting the status of inventory management regarding shrink controls and accuracy benchmarks
• Designing, review and modification of Inventory Control and Quality audit criteria, processes, procedures and reports
• Interacting with both inter and intra departmental staff, from associate to DCVP’s These are the basic responsibilities of the DC Inventory Control & Quality Manager. The individual in this position will also be responsible for developing audits to collect data for special projects in cooperation with Engineering, Business Solutions, DC Operations, Finance and Training. ESSENTIAL FUNCTIONS - Manage and report the following IC metrics by operational processing area:
• Allocations from Hotel processed in (7) days or less a. 7-days is a stem to stern objective, each of the hotel zones will need to have “ ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Adaptability Interpersonal Planning & Organizing Leadership Communication Analysis & Judgment QUALIFICATIONS & SPECIAL

SKILLS

REQUIRED

• Proven Leadership abilities
• Detailed knowledge of distribution center processing, planning, scheduling, quality control techniques and managerial accounting.
• Strong oral & written communication skills
• Ability to analyze data using standard statistical techniques
• Strong math skills and detail oriented
• Proficient at Excel and Word software
• Ability to interact professionally with all levels within the organization
• Capable of lifting/pushing/pulling 40lbs occasionally
• Sense of urgency is responding to needs of Associates and Managers. Maintain confidentiality of all reports and salary information. EDUCATION / CERTIFICATIONS
• 4-year degree, technical preferred. PHYSICAL

REQUIREMENTS

Job requires ability to work in a warehouse environment, on a concrete floor all day Requires continuous, standing, walking, hearing, pushing, and pulling Consistent timeliness and regular attendance is necessary Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting to 50 lbs

This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback SUPERVISORY

RESPONSIBILITIES

Inventory Control Supervisors (All Shifts) Quality Supervisors (All Shifts) Ticket Room Supervisors (All Shifts)