Sr Staff Production Support Specialist

Job description

Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function. OSAT management - Plan and prepare Production Orders/Work Orders via SAP (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.

Provide and owns delivery commit plans including delivery recovery plans. Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments. Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.

Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue. Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

Qualifications

Preferred Skills and Knowledge Bachelor’s degree in Business Management /Supply Chain/Engineering or Operation Planning. Minimum 8-10 years' related working experience in manufacturing environment or subcon management. Experience in the industry or similar setting with end to end supply chain understanding is an added advantage. Experience in SAP, Kinaxis, ERP systems operation and control is preferred. Proficient in Microsoft Office application – excel and Power BI tools.

Advanced Microsoft Excel is an added advantage. Good analysis with planning (SCM) sensitivity Able to work & communicate well with OSATs Strong sense of urgency and of responsibility and deadline-driven Positive attitude, self-motivated, and able to work in a fast-paced environment.

Ideal leadership experience

• Demonstrates high levels of collaboration and the ability to effectively work cross-functionally to achieve team objectives
• Ability to apply experience and knowledge to create solutions to problems and influence change
• Ability to multi-task in a fast pace environment Able to drive other counterparts (Engineering, Quality, Cust Service, Logistics) to achieve best possible delivery outcome Highly independent, able to work under minimal supervision