Operational Integrity and Risk Control Analyst

Job description

Job Description

Summary The Operational Integrity and Risk Control Analyst plays a critical role in safeguarding the accuracy, compliance, and data integrity of commercial loan processing. This position ensures operational excellence by conducting detailed quality control reviews on documentation, invoicing, client requests, and collateral, mitigating both operational and regulatory risk. The Analyst partners with cross-functional teams to identify defects, drive corrective actions, and support continuous process improvement.

Additionally, this role provides strategic support to Loan Operations Leadership on projects, implementations, and process enhancements—ultimately strengthening client confidence through accurate and compliant loan servicing.

Primary Functions of the Position: Perform Quality Reviews : Validate documentation completeness, accuracy, and compliance for new loan originations, modifications, and renewals. Confirm loan terms (rate, index, spread, amortization, maturity, fees) against credit approvals and executed documents.

Collateral & Insurance Oversight

Ensure collateral perfection, lien priority, and proper insurance coverage; manage exception tracking setup.

Issue Resolution

Address complex loan issues requiring interpretation of policies, guidelines, and processes.

Project & Initiative Support

Assist leadership with strategic initiatives, system implementations, and process improvement projects.

Client & Internal Communication

Respond to inquiries promptly and professionally, following established procedures.

Fee Management

Oversee manual fee invoicing for Letters of Credit and Commitment Unused Fees, ensuring accuracy and timeliness.

Collateral Release Administration

Manage the release of all collateral—including real estate—upon loan payoff, in accordance with operational standards.

Stakeholder Collaboration

Work closely with internal and external partners to resolve issues and ensure smooth operations.

Education and Experience

Requirements: Bachelor’s Degree or equivalent combination of education and experience. Minimum 5 years of financial services experience, including at least 2 years in Loan Operations. Prior experience in lending operations and quality control, with strong knowledge of regulatory requirements Essential Skills and Abilities: Deep understanding of commercial lending documentation and regulatory requirements (e.g., BSA/AML, Beneficial Ownership, Flood Insurance).

Familiarity with investment commercial real estate finance across multiple loan and property types. Exceptional organizational skills, attention to detail, and ability to thrive in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills—effective in person, via email, and over the phone. Ability to work independently and collaboratively within a team. Comprehensive knowledge of the Bank’s products and services.

Flexibility to work additional hours during peak periods to meet service levels.

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance Work Experience General Experience - 3 to 6 years Certifications Travel Less than 25% Workstyle Resident The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.