General Manager

Job description

POSITION OVERVIEW

Ralph Lauren General Managers (GM) act as the CEO of their store, driving desirability and topline performance. As the CEO’s , the GM ensures every client walking through the door is treated as a VIP using the “5 C’s of Service Excellence”, creating the ultimate expression of a luxury lifestyle shopping experience. The General Manager is expected and empowered to cast and develop top talent to create the next generation of Ralph Lauren ambassadors.

“Ralph Lauren CEO’s are “In the business of dreams”.

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE

• Relevant work experience preferred

Strong computer skills preferred

• Word, Excel, PowerPoint, Workday, and Outlook
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift
• up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
• Ability to operate the register, stand, move and walk for multiple hours
• Strong business acumen.
• Enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
• Strong communication and interpersonal skills Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Please note background checks will be evaluated individually.