Store Manager, Ralph's Coffee, Palo Alto

Job description

POSITION OVERVIEW

The store manager is responsible for leading all team members in the efficient and profitable operation of Ralph’s Coffee. They are responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules.

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook. Must be able to work overtime, including weekends, evenings and special events as needed. Well-organized, detail-oriented and able to multi-task. Must have effective problem solving/decision making abilities. This position will require frequent standing and use of hands and arms. Must be able to lift up to 30lbs and frequently bend and twist from the waist.

Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms. Must be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects. Must have excellent verbal and written English communication skills. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Please note background checks will be evaluated individually.