Customer Strategy & KAM Growth Leader

Job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity , we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge.

All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Position Summary

The Key Account Management Leader is responsible for building and leading ACP's key account management system, capabilities, and operating model across Asia Pacific. This position leads, coaches, and coordinates the KAM organization to ensure consistent strategic-account planning, execution, governance, and customer-health monitoring. The role partners with territory leaders, KAMs, Product Marketing, and senior leadership to establish best practices, improve strategic-account effectiveness, and accelerate growth across ACP's most important customers.

Key Responsibilities

KAM Program Leadership Develop and govern ACP's regional Key Account Management framework. Establish common processes, tools, metrics, and governance. Establish strategic-account review processes. Growth Acceleration Partner with KAMs and territory leaders to identify growth opportunities. Facilitate cross-region account coordination. Enable expansion into new applications, geographies, and business units. Capability Building Coach and develop key account managers.

Build account-management competencies and best practices. Promote knowledge sharing across regions. Customer Health and Insights Monitor strategic-account performance. Identify risks and required escalations. Track customer-engagement effectiveness. Strategic Governance Lead quarterly KAM reviews. Coordinate executive-sponsorship programs. Ensure strategic-account plans are linked to business objectives. Drive accountability for account growth and retention.

Qualifications

Bachelor's degree required. 12+ years of experience in account management, sales leadership, strategic marketing, or commercial leadership. Demonstrated success managing complex global customers. Strong strategic-thinking and business-planning capability. Track record of influencing across regions and functions without direct authority. Experience building commercial processes and operating systems. Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information . Qnity offers a comprehensive pay and benefits package.

To learn more visit the Compensation and Benefits page . We use Artificial Intelligence (AI) to enhance our recruitment process.