Team Leader, Administration

Job description

Primary Details Time Type

Full time Worker Type: Employee Leading a team of staff in order to provide a complete and total administration service

Primary Responsibilities

• Support the implementation of the team strategy to enable delivery of overall business targets
• Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
• Monitor and review administrative operating systems and procedures and make recommendations for changes as appropriate
• Deal with a wide range of contacts at all levels, from within and outside the organization
• Resolve discrepancies and handle difficult exceptions, recognizing problem areas as they arise and making recommendations for action
• Maintain all accounts payable, accounts receivable, ledgers, import/export transactions
• Ensure all office equipment is operational and maintained for maximum performance; providing technical advice and giving instructions on organizational systems and guidelines
• Ensure that all system problems are communicated to the relevant department
• Maintain asset and archive records and cheque issues, signatory and control
• Drafting of correspondence as required
• Planning, monitoring and organizing team workloads to comply with the organization's pre-determined quality service standards
• Training, developing and motivating administration staff, conducting performance appraisals and mentor administration staff

Preferred Competencies/Skills

• Organizational and administration skills
• Ability to liaise at an executive level, work under pressure and multi-task

Preferred Experience

• 3 years + experience in administrative Team Leader or Manager role
• HSC
• May have completed relevant administrative qualifications

Preferred Knowledge

• Fundamental knowledge of administrative processes

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Australia/New Zealand Only - Advice/Non-Advice

Advice

• This role is authorised to provide general financial product advice to retail customers of General Insurance products (excluding Personal Accident & Sickness). General advice, means a statement or recommendation made to a retail customer with the intention of influencing their decision in considering a general insurance product, where you do not take into consideration their personal objectives, financial situation or needs.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work.

They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties.

Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills

How to Apply: To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.