Senior Program Manager

Job description

Company description CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment. CoLab is a “power of one” solution, encompassing data, media, and production.

By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Overview

The Senior Program Manager leads the production of multi-channel projects of large size or complexity and is ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics.

Key Responsibilities

Project Management: Uses a flexible approach, is an expert in at least one production channel (digital, print, or video), and understands others well enough to solve problems strategically.

Statements of Work (SOWs)

Prepares and reviews complex SOWs quickly and accurately, ensuring budgets reflect the actual work required.

Financials

Accurately estimates project costs and manages budgets.

Critical Thinking & Technology

Demonstrates strong critical thinking and adapts quickly to new technologies.

Agency Processes

Champions agency processes, defines team workflows, and ensures adherence.

Strategy Creativity & Planning

Finds creative solutions to resource and time constraints, creates and manages project plans collaboratively.

Quality & Process Improvement

Ensures quality control, proactively identifies and implements process improvements, and suggests alternative solutions.

Problem Solving & Conflict Resolution

Brings solutions to management, arbitrates team conflicts, and facilitates cross-team solutions.

Resource Allocation & Communication

Leads resource allocation discussions, keeps the team informed, and manages communication plans.

Risk Management

Actively identifies and mitigates risks related to quality, budget, and timelines.

Tactics and Execution Financial Oversight

Manages costs across projects, provides accurate forecasts.

Conflict Resolution & Resource Planning

Proactively resolves conflicts and leads resource planning.

Vendor & Production Management

Manages third-party vendors and oversees production from start to finish.

Change Management

Handles change requests and documents scope changes.

Team Leadership

Fosters positive relationships, mentors team members, and supports onboarding.

Culture

Contributes to a positive team culture and environment.

Client Relationship Problem Solving & Communication

Confidently solves problems, manages difficult conversations, and ensures clear, timely client communication.

Relationship Building

Engages with client procurement, builds trust and credibility, and understands client processes and priorities.

Expectation Management

Manages expectations for both clients and internal stakeholders.

Deliverables

Ensures all production deliverables meet client requirements.

Qualifications

Professional presentation and client facing skills Effective negotiation and conflict management skills Advanced in Microsoft Office

• Proficient in Microsoft Project
• Knowledge of digital required
• Knowledge of healthcare is a strong plus Exhibits Integrity and Trust Exhibits Self Development
• Bachelors degree required
• Demonstrates progression in level of responsibility within a professional project management environment Agency or digital project experience preferred Experience in communications or marketing environment preferred Additional information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.

It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines. #LI-LD2 Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/19/2026.