Senior Client Ops Analyst

Job description

Company description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 3.000 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you.

We Move People, and People Move Us!

Overview

This position is available in Costa Rica, Colombia and Peru. The Senior Client Ops Analyst actively supports and leads a wide range of operational and billing processes for clients/agencies that include different levels of complexity, always looking for efficiency, precision, and the minimum level of error possible.

Responsibilities

Support billing and financial processes such as: Billing Status, Delivery Confirmations (D/Cs), Client Invoice Creation & Draft Billing Report Support the creation of Budget Reports, Retainer tracking, Budget recon, Monthly Budget Tracker Support Media Tools flowchart revision: Excel workbooks for performance, Paid Media Flowchart AUTHORIZE: Mapping Unmatched estimates - Map all new authorizations and review budget updates by brand and BU Budget Reports: LOB Dashboards, Retainer tracking, Budget recon, BCA Tracker OOW, Monthly Budget Tracker YoY comparison of monthly spending, Consolidated Monthly Snapshot, Contract Ops: Terms & Condition’s Review, Business & Legal Points Review, Long IO notes update in Prisma.

Q&A for Media Teams Support training for new team members. Support documentation efforts for the craft.

Qualifications

Qualifications: B2+ or above english language level

• Bachelor's Degree: Media/advertising or related, Economy, Finance or Business related 2-3 years of experience with Finance or Accounting roles Microsoft Excel: Intermediate- Advanced
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Strong problem-solving and analytical skills
• Process Improvement approach Skills: Attention to detail & accuracy Negotiation and project management skills Proactive and purposeful person
• Excellent verbal and written communication skills
• Strong analytical and numerical skills
• Process oriented Great ability for time management and independency