Manager, Strategic Growth & Partnership

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Requirements

Strategic Growth: Support the development and execution of brokerage and potential partnership with distribution strategies to drive sustainable business growth, customer acquisition, and revenue generation. Help Director to drive new business opportunities, identify customer segments, and growth initiatives to strengthen Prudential Partnership Distribution channel’s ecosystem.

Partnership Management

Ensure effective execution of business plans, new sales initiatives, and partnership projects/ sponsorships. Support quarterly and annual business planning, and regular performance reviews to achieve agreed growth objectives and KPIs.

Customer Engagement

Leverage customer and business propositions to identify business opportunities that enhance customer value and strengthen brokerage engagement. Develop and implement initiatives to drive cross-selling, upselling, customer retention, and optimization of customer lifecycle opportunities.

Business Planning

Collaborate with internal stakeholders and external partners to formulate business plans, growth strategies, and tactical initiatives. Ensure alignment with partner priorities and company objectives while supporting long-term business development.

Campaign & Offer Management

Support the governance, implementation, and performance monitoring of distribution campaigns, customer offers, and sales incentive programs. Drive continuous enhancement of campaign processes, customer propositions, and supporting systems through cross-functional collaboration.

Partnership Delivery

Coordinate the integration and implementation of insurance products and services within partner ecosystems, not limited to digital platforms, frontline enablement, supporting platform and operational processes. Work closely with Strategy, Finance, Product, Marketing, Operations, Legal, Compliance, and Data Analytic teams to ensure seamless execution.

Performance Management

Monitor brokerage partnership performance, analyze business results and trends, and provide actionable insights to drive business growth. Prepare management reports and recommendations on partnership outcomes, campaign effectiveness, and strategic opportunities.

Job Requirements

Bachelor's degree, preferably in Business Administration, Marketing, Finance, or a related discipline. Minimum 7 years of experience in insurance, banking, financial services, partnership management, or business development. Solid understanding of life insurance products, partnership distribution channels, and customer engagement strategies. Experience in partnership management, business planning, campaign execution, and performance analysis.

Strong analytical, presentation, and project management capabilities. Demonstrated commercial acumen with the ability to identify and implement growth opportunities. Excellent stakeholder management, interpersonal, and communication skills. Highly self-motivated, proactive, and able to perform effectively under pressure. Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, and Chinese input. Excellent command of written and spoken English and Chinese.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

We also allow for reasonable adjustments to support people with individual physical or mental health requirements.