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Ping An Insurance Group · 天津市

车主管家团队主管

天津市

Listed on Ping An Insurance Group’s official careers site. Posted July 12, 2024. Check that it is still open and apply there.

Apply on Ping An Insurance Group’s careers site →

Job description

岗位职责

  • 搭建车主管家模式标准化作业流程和sop手册,建立车主管家考评体系,并推动落地
  • 设计管家队伍培训体系,服务策略和话术优化,完善常见问题知识库,负责管家队伍能力建设
  • 总结队伍经验和需求,负责和机构、项目组、之家等需求/问题对接,推进问题解决
  • 负责车主管家队伍内部管理,指标追踪,经验分享 任职资格
  • 有参与从0-1项目建设意愿,支持公司车生态项目建设;
  • 对车销售、车主服务行业有深度了解,有相关经验;
  • 有队伍管理和队伍组建经验;

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