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Ping An Insurance Group · 上海市

信用卡客服

上海市

Listed on Ping An Insurance Group’s official careers site. Posted March 19, 2021. Check that it is still open and apply there.

Apply on Ping An Insurance Group’s careers site →

Job description

岗位职责

  • 客户电话呼入与呼出业务受理,确保服务品质与口碑;
  • 承接并处理客户投诉抱怨;
  • 通过讯息单、邮件等方式与其它部门、外部单位沟通,协调解决客户的问题;
  • 客户意见建议收集和反馈;在服务客户同时为公司创造更大价值;5、领导交办的其它工作。 任职资格 1、1-3年相关工作经验 2、有银行客服类相关工作经验者优先考虑

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