OpenNash Jobs
Ping An Insurance Group · 郑州市

咨诉客服岗

郑州市

Listed on Ping An Insurance Group’s official careers site. Posted May 31, 2023. Check that it is still open and apply there.

Apply on Ping An Insurance Group’s careers site →

OpenNash Jobs / Ping An Insurance Group / 咨诉客服岗

Job description

岗位职责

  • 疑难咨询案件处理；
  • 投诉倾向客户拦截；
  • 客户投诉问题核实/调查/回复/结案；
  • 权限范围处理方案制定；
  • 风险案件上报 任职资格 1.本科以上学历，有1-3年咨诉客服岗工作经验，

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