Manager Communications Operations

Job description

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. About the Role In this role, you'll turn Corporate Communications strategy into action by connecting plans, people and priorities. Working closely with the Director, Communications Operations, you'll clarify what matters most, bring stakeholders together, anticipate challenges and help teams move important work forward with confidence and purpose.

You'll also lead and develop a direct report while helping the team work smarter through clear processes, useful reporting and practical AI tools. With meaningful access to senior leaders, you'll help shape how Communications collaborates, makes decisions, grows, and delivers results. Your day-to-day Keep the Communications operating plan focused by connecting priorities, milestones, risks, and key team decisions. Create reports, dashboards, and insights that help leaders see progress and make informed decisions.

Lead communications programs, events, and strategic initiatives by aligning timelines, people, budgets, and resources. Partner with Finance and business leaders to balance spend, resources, priorities, and realistic delivery. Make work easier by improving processes, workflows, collaboration tools, and practical uses for AI. Coach and support a direct report through clear expectations, meaningful feedback, and opportunities to grow.

Who we’re looking for Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field. 5+ years of experience in communications, operations, program management, corporate affairs, or a related function. Strong experience leading complex, cross-functional initiatives and managing multiple priorities. Excellent stakeholder management, communication, planning, and problem-solving skills. Ability to work independently, exercise sound judgment, and drive results.

Experience using technology and AI-enabled tools to improve efficiency and decision-making. Preferred Corporate Communications, Corporate Affairs, Public Affairs, or Marketing experience. Background in operational planning, budget management, reporting, or dashboard development. Experience influencing senior leaders and stakeholders without direct authority. Familiarity with project management, data visualization, and productivity tools.

Master's degree preferred.

Annual Base Salary Range

$132,000 - $165,000 What we offer Competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more! Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly.

From PMI's global headquarters in Stamford, Connecticut, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities, including in Aurora, Colorado, Owensboro, Kentucky, and Wilson, North Carolina. For more information, please visit www.uspmi.com . PMI is an Equal Opportunity Employer #PMIUS #LI-MS1