Commercial Capability Development Sr Specialist

Job description

Philip Morris International

Building a Smoke-Free Future At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Purpose of the Position Define and create training program objectives; develop required training content and localize it at the channel level. Continuously assess program effectiveness and incorporate user feedback to improve usability and impact.

Accountabilities

Define and create training program goals and project plans based on the annual training calendar. Develop training programs (from scratch, in collaboration with vendors, or through localization of OC programs) and deliver them on time. Determine appropriate training mechanisms (digital, classroom, etc.) and collaborate with the Deployment team to align deployment and completion schedules. Manage vendors, including sourcing external expertise for specific training needs.

Review training program effectiveness and user feedback to propose improvements. Oversee Knowledge Management, including training catalogue management. Prepare and present training programs at management meetings when necessary.

Requirements

Education Bachelor’s degree Language Japanese: Native level (verbal, written, presentation)

English

Advanced level (verbal)

Experience & Skills

3–5+ years of B2C/B2B Training & Development experience. Experience in developing a variety of training content (Sales/Program/Initiatives training; role- or channel-specific skills training preferred). Business experience in commercial roles engaging with consumers (e.g., Call Center, Marketing, Sales). Knowledge of training methodologies and program development. Vendor sourcing and vendor management experience.

WHAT WE OFFER

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress.

Join PMI and you too can: Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong

• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress
• Take pride in delivering our promise to society: to improve the lives of a billion smokers PMI is an Equal Opportunity Employer.