General Manager

Job description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose

The General Manager is responsible for the overall performance and profitability of the distribution center. This role oversees all operational functions including sales, merchandising, inventory control, warehouse operations, delivery, administrative support, and customer service. The General Manager may also manage external cash-and-carry operations. The role is accountable for developing and executing the annual budget, driving customer growth, and ensuring operational excellence and compliance.

Major Functional Responsibilities

• Manage staff to include hiring, providing training and guidance, establishing job standards and regularly evaluating performance. Develops and motivates employees by establishing goals, coaching, and providing feedback on job performance.
• Oversee the operation of the distribution center with responsibility for inventory control, warehouse, delivery and administrative support functions: may manage external cash and carry operations. Responsible for achieving established distribution center goals and objectives.
• Enhance customer relations through quality customer service to include adequate inventory, accurate and timely deliveries and timely responses to customer service issues.
• Coordinate sales efforts with sales personnel to include meeting with customers, providing appropriate service levels, and assisting with sales projections.
• Develop the distribution center’s annual budget to include the determination of projected departmental expenses and gross profit projections.
• Participate in product planning in conjunction with headquarters merchandising department.
• Ensure compliance with all applicable state and federal regulations and requirements.
• Performs other duties as assigned
• Complies with all policies and standards