Strategic Relationship Rep

Job description

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career Join the fastest-growing cybersecurity company in history. As an SRR, you will build a high-performance sales culture, develop trusted executive relationships, and empower clients to meet their security needs through strategic solution selling. This position is based in our Tokyo office.

Your Impact Renewals Execution

Manage all maintenance and subscription renewals, ensuring contracts are renewed before expiration.

Expansion

Drive upsell opportunities and additional business within the installed base, including multi-year proposals.

Stakeholder Alignment

Collaborate with Sales Managers, Inside Sales, Channel Partners, and end-users to secure renewals.

Forecasting & Quoting

Create accurate renewal/upsell quotes and provide timely revenue forecasts.

Operational Integrity

Follow up on order processing, audit the installed base, and promote process/system improvements.

Continuous Learning

Maintain up-to-date knowledge of product roadmaps and the competitive landscape.

Your Experience

Experience : 3+ years of sales experience (Renewal Sales, Inside Sales, or Channel Sales preferred).

Results-Oriented

Proven track record of meeting sales quotas and providing accurate forecasts.

Agility

Ability to learn new technologies quickly and adapt to changing customer needs.

Interpersonal Skills

Strong ability to build productive relationships and manage multiple cases with rapid updates.

Tools

Proficiency in Salesforce.com is required.

Language

Business-level English is highly desirable; native-level Japanese is required. The Team Our sales team works with large global organizations to protect their digital environments. We are committed to your success through joint selling, learning, and development. This role follows our FLEXWORK model, where employees typically work 3 days in the office to accelerate innovation and 2 days remotely for maximum efficiency.

Qualifications

Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.

It’s simple

we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.