Branch Head, Consumer Financial Services

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.

But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can.

Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Branch Operations

• Sales Why Join Imagine being part of a team that helps people achieve their financial goals. As a Branch Operations
• Sales team member at OCBC, you'll play a key role in delivering exceptional customer experiences and driving business growth.

You'll have the opportunity to work with a diverse range of customers, from individuals to businesses, and help them find the right financial solutions. How you succeed To succeed in this role, you'll need to be customer-focused, proactive, and able to work well under pressure. You'll need to build strong relationships with customers, understand their needs, and provide tailored solutions that meet their financial goals.

You'll also need to work closely with other teams to ensure seamless delivery of our products and services.

What you do Your day-to-day tasks will include:

• Managing customer relationships and providing exceptional service
• Identifying sales opportunities and promoting our products and services
• Working with customers to understand their financial needs and providing tailored solutions
• Collaborating with other teams to deliver seamless customer experiences
• Meeting sales targets and contributing to business growth Who you are - A degree or diploma in a relevant field is desirable - 2-3 years of experience in sales or customer service, preferably in the banking industry
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet sales targets
• Strong problem-solving and analytical skills
• Positive attitude and a customer-focused approach Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people.

Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer

Competitive base salary. Community initiatives. Industry-leading learning and professional development opportunities.