Director, HR PMO/Transformation Lead

Job description

Date Posted

2026-07-27 Country: China Location: LOC3347:9-10/F, Building N1, Fusion New Bund, No. 8, Lane 131, New Bund Avenue, Pudong, Shanghai, China

Key Responsibilities

• HR Strategy Execution & Governance (25–30%)
• Act as PMO leader for China HR strategic priorities and transformation portfolio
• Establish governance rhythm: HRLT cadence Priority review forums Decision/escalation mechanisms
• Provide clear visibility on priorities, trade-offs, risks, and dependencies Enable data-driven decision-making
• Greater China HR Transformation Leadership (25–30%)

Lead end-to-end transformation programs , including

Operating model evolution (Customer centricity, SVC Field Integration, Commercial Excellence, etc.) Organizational effectiveness and workforce transformation HR capability uplift (HRBP, HRLT, CoE effectiveness and integrated People solutions)

Translate strategy into

Program roadmaps Milestones and deliverables Success metrics Ensure execution discipline + speed/pace + impact delivery

• Global Alignment & Cross-Regional Integration (10–15%)
• Act as the key interface between Greater China HR and Global HR PMO/transformation teams Ensure: GC voice is represented in global programs Global frameworks are localized effectively for China execution
• Collaborate with global PMO, HR CoEs, and transformation leads on: AI-enabled HR initiatives Digital HR adoption Workforce transformation programs
• Change Management & Adoption (10–15%)
• Build and embed a scalable change management approach across China HR Partner with HRBPs and business leaders to: Drive adoption of transformation initiatives
• Manage organizational resistance Provide “build once, scale through HRBP” capability model
• Lead change strategy for high-impact or sensitive transformations (org change, integration, exits)
• Data, Insights & Workforce Intelligence (10–15%)

Generate forward-looking insights using

Engagement surveys Employee listening channels (e.g., We Care

We Listen) Workforce analytics Track transformation effectiveness: Adoption Metrics Productivity / cost alignment Organizational health indicators Support budget/investment prioritization with clear ROI logic

• Strategic Advisory to GC HR Leader (5–10%)
• Act as a trusted advisor to SVP HRBP GC Support: Executive communication (HRLT, CLT, global forums) Strategic topic shaping Sensitive issue framing (ER, restructuring, HC decisions Qualifications Experience 10–15 years in: HR Transformation / Strategy / PMO Consulting (preferred) or enterprise transformation roles
• Proven track record in: Leading cross-functional transformation programs Operating in matrix, multinational environments Supporting senior stakeholders (CHRO / HRLT / business leaders) Capabilities (Critical for Success) ​ Strong program & portfolio management discipline Strategic thinking + structured problem solving Stakeholder influence without authority (critical in Greater China/global matrix)

Deep understanding of: Organizational effectiveness Change management HR operating models Strong business and financial acumen Preferred Exposure to: AI in HR Workforce analytics Background in: Consulting / Transformation office HR COE or HRBP in large organizations

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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