Collections Analyst with Portuguese - evening shift

Job description

Join Our Team at Oracle! Are you a talented problem-solver with a passion for financial analysis? Do you thrive in a dynamic environment and enjoy the challenge of financial recovery? If you are fluent in Portuguese and English and have experience in collections, credit analysis, or a similar role, we want to hear from you! You will have a hybrid work schedule, with one day a week spent at our Bucharest office.

Evening schedule

15:00 to 24:00.

Qualifications & Skills

Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Experience in collections, credit analysis, or a similar role. Fluency in Portuguese & English is mandatory. Familiarity with ERP systems. Analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions. Excellent verbal and written communication skills, with the ability to interact effectively with customers and internal teams.

Negotiation skills, with the ability to handle difficult conversations and resolve conflicts. High level of accuracy and attention to detail in all aspects of work. Ability to work collaboratively with team members and other departments. Flexibility to adapt to changing business needs and priorities.

What We Will Offer

A competitive salary with exciting benefits. Learning and development opportunities to advance your career. An Employee Assistance Program to support your mental health. Employee resource groups that champion our diverse communities. Core benefits such as life insurance, and access to retirement planning. An inclusive culture that celebrates what makes you unique. Ready to Shape the Future of Collections? If you're enthusiastic about taking on a challenging role and driving success in a dynamic environment, apply now and join us at Oracle!

Responsibilities

What You Will Do

As a Collections Analyst, you'll dive deep into customer accounts, leveraging your keen eye for detail and exceptional problem-solving skills to identify trends, assess credit risks, and implement effective collection strategies. Conduct thorough analysis of customer accounts to determine collection strategies and prioritize collections efforts. Engage with customers via various channels, including phone and email, skillfully negotiating payment terms and resolving outstanding issues.

Resolve disputes related to customer payment on delinquent account. Identify root causes of problems and assign the issue towards the responsible department in order to resolve and follow up internally to ensure timely resolution and to increase customer satisfaction. Showcase your innovative mindset by identifying opportunities for process enhancements and streamlining collections workflows. #LI-DNI