Sr Manager, Federal Capability & Knowledge

Job description

Key Responsibilities

Lead, coach, and develop a team of knowledge and enablement professionals, setting clear expectations and managing performance, workload, and professional growth. Manage competing priorities, delivery schedules, and allocated resources to meet quality, timeliness, and budget expectations. Serve as an escalation point for knowledge and enablement issues, coordinating resolution with appropriate stakeholders. Own the development and delivery of consultant education, knowledge-sharing resources, and product release communications across assigned solution areas.

Translate technical documentation, implementation methodologies, workflow recommendations, and product changes into actionable, associate-facing content. Establish content review and maintenance practices that keep learning materials accurate, accessible, and aligned with approved methodologies. Partner with learning instructors and solution leaders to identify capability gaps and deliver targeted learning plans. Coordinate release readiness activities so consultants understand solution changes, workflow impacts, and implications for implementation and support.

Use consultant feedback, recurring support issues, and engagement lessons to prioritize content enhancements and process improvements. Track learning effectiveness, content adoption, and consultant readiness, using findings to improve team performance. Ensure team practices follow applicable corporate security policies and requirements for safeguarding corporate and client information.

Required Qualifications

Bachelor’s degree or equivalent relevant professional experience. At least 8 years of relevant experience in healthcare information technology, solution consulting, implementation, support, or technical enablement. At least 3 years of experience managing teams, including coaching, performance management, and resource planning. Experience implementing, configuring, or supporting Oracle Health Millennium solutions. Strong understanding of clinical or operational workflows, implementation methodologies, and the relationship between solution design and consultant education.

Demonstrated ability to manage complex content or learning initiatives across multiple stakeholders and solution areas. Strong communication, facilitation, and stakeholder management skills, including the ability to explain technical concepts clearly.

Preferred Qualifications

Experience supporting federal healthcare programs. Experience leading knowledge management, consultant onboarding, release readiness, or continuous learning programs. Experience measuring learning outcomes and connecting enablement activities to consulting delivery improvements. Familiarity with systems integrations and dependencies across Oracle Health solutions. Role Expectations Work effectively across geographically distributed teams and competing program priorities.

Be available for additional or irregular hours when business needs require, consistent with applicable policies and local regulations. Model accountability, collaboration, continuous improvement, and responsible handling of sensitive information.

Responsibilities

Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining practice direction, ensuring quality of consulting delivery, and maintaining customer referenceability. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Develops plans to successfully implement operational policies and achieves business plan.

Is accountable for managing and growing a revenue stream and customer base. Typically manages individual contributors. May serve as advisor for moderately complex engagements.

Qualifications

Disclaimer

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $116,500 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care

Flexible Spending Accounts

• Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8.

Paid time off

Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week.

Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10.

Paid sick leave

72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.