Business Analyst 3-Ops

Job description

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Responsibilities

Job responsibilities include: Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Responsible for anchoring calls/discussions and understand requirement from stakeholders and provide suitable resolution post working with upstream and downstream teams

• Ability to identify & prioritize requests based on Customer Impact
• Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence
• Identify the cause of the issue and report it relevant Stakeholder for remediation Should display agility in adopting to rapidly changing business needs Conscious about the Quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation