Sales Representative

Job description

Sales RepresentativeLocation

SelangorAre you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.

Responsibilities

Major accountabilities

Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.Support local events, promotional activities, and product launches where required.Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.

Requirements

Minimum 2 years pharmaceutical sales experience with a record of delivering results.Experience engaging customers in both private and government hospital sectorOncology experience is preferred.Strong customer engagement, communication, territory planning, and relationship-building skills.Confidence using digital engagement platforms and CRM tools.Ability and willingness to travel within the assigned territory.