Commercial Medical Field Excellence Manager
Listed on Novartis’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
Apply on Novartis’s careers site →Job description
-Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's.
- Works in collaboration with brand teams, technical teams and all functions to maximize value.
- Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects.
- Provide analytics support to Novartis internal customers.Please know that the new location of our Novartis office is in Diegem, Belgium.
Responsibilities
Major accountabilities
Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.Proactively assist the Business to identify upcoming conflicts and resource gaps.Serve as interface with the global and local Brand teams on Project Planning and delivery management.Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.Ensures delivery of efficient and high-quality deliverables.Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with
Country Organizations in managing high standards of communication and delivering best in class services.Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.Distribution of marketing samples (where applicable)Ability to write clean and efficient code in
Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problemsGood problem solving skills with ability to visualize and present results clearly to the businessAbility to thrive in a multidisciplinary team and agile working environment (experience with
Jira is a plus)Support Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical RepsStrong collaboration with CRM Manager and Commercial Excellence ManagerKey performance indicators: Quality and accuracy of forecast assumptionsGood customer satisfaction scoresAbility to manage multiple stakeholders / projectsMinimum Requirements: Work Experience: Cross Cultural ExperienceProject ManagementOperations
Management and ExecutionSkills: AgilityAnalytical ThinkingBrand AwarenessBusiness AnalyticsCross-Functional CollaborationDigital MarketingMarketing StrategyMedia CampaignsSalesAbility to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)
Stakeholder EngagementStakeholder ManagementStrategic MarketingWaterfall ModelProject ManagementProject PlanningTools knowledge
Power BI, CRM/ SalesForceLanguages: English and preferably Dutch and/or French.
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