Business Support Trainee

Job description

Provide day-to-day business support, contributing to operational activities, coordination, and team priorities while gaining practical business experience.

Responsibilities

Major Accountabilities · Support the preparation, routing, and approved use of marketing, medical, and business materials.Preparation and coordination of service contracts, including document alignment before PO initiation.RTE localization (translation/ visual material, etc.) and updates based on prepared and approved drafts.Update of expired promotional and non-promotional materials based on provided comments.Coordination of FUSE approval processes, including back-up support during PM absence.Uploading and managing materials in

Shaman (new - tag ICE content in Shaman), including back-up support during PM absence.Translation of larger volumes of materials (e.g., website content).Localization of iCVA materials, including translation, content adaptation, corrections.· Help coordinate communications, campaigns, and project activities with internal stakeholders.· Track approvals, deadlines, actions, and material status across assigned projects; escalate delays or missing information.· Assist regulatory, legal, compliance, medical, and business colleagues with document updates and process requirements.· Maintain accurate electronic and paper records, including approvals, consents, meeting documentation, and other audit-supporting files.· Support events and meetings, including logistics, approved vendor coordination, travel arrangements, contracts, and activity reconciliation.· Assist with purchase orders, invoices, vendor onboarding documentation, and related follow-up in company systems.· Support website, digital, internal engagement, and other cross-functional initiatives as assigned.· Learn and use relevant company systems and standard operating procedures with appropriate training and supervision.· Perform assigned tasks accurately and on time, ask questions when requirements are unclear, and proactively communicate progress.Observe all applicable internal and external regulations, policies, procedures, and codes, including the

Code of Ethics and BeSure requirements.Report adverse events, product complaints, and other quality or safety information promptly in accordance with training and applicable requirements.Perform other job-related duties appropriate to the traineeship, with guidance from the manager or designated colleagues.

People & Organization support, as assigned:· Assist with assigned people-related communications, documentation, onboarding, recruitment records, purchase orders, and invoices under Key Performance Indicators (Suggested priority KPIs *italicized) Accuracy and completeness of assigned work and documentation.Timely completion of tasks and proactive communication of risks or delays.Successful completion of required training and demonstrated ability to apply guidance.Constructive collaboration and feedback from colleagues and stakeholders.Compliance with company policies, procedures, and Novartis Values & Behaviors.

We offer

Base pay from 14.5k - 16.8k EUR gross yearlyOther benefits as per guideline