Product Specialist

Job description

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Responsibilities

Location-HyderabadKey Responsibilities

Drive Competitive Sales GrowthPersonalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channelsBuild engagement by working in partnership with HCPs to develop a sustained collaboration over time for NovartisDeliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environmentLeverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plansShare customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plansDeliver

Value to Customers and PatientsCollaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needsAct with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.When facing ethical dilemmas, do the right thing and speak up when things don't seem right.Live by

Novartis Code of Ethics and Values and Behaviors.Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

Distribution of marketing samples (where applicable)Essential Requirement

To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes