NPO Engineer

Job description

The role entails NPO scope in multivendor – Network KPI optimization, DT and trace troubleshooting, cluster optimization, customer complaints handling, parameter and feature trial for user experience/KPI enhancement, proficiency on optimization tools, excel, python and coding added advantage.

Responsibilities

Your responsibilities Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs. Conduct analysis of poor cell performance and implement troubleshooting strategies. Engage with customers to understand requirements and provide innovative solutions. Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience. Perform root cause analysis for end-to-end issues and devise actionable solutions.

Create comprehensive SLA KPI reports for optimization and acceptance processes. Coordinate site acceptance for new integrations and expansions, including physical site optimization.

Qualifications

Must-Have

• Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
• 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
• Strong expertise in Huawei and Zte Radio Access technologies
• Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces Experience in customer management to maximize customer satisfaction Nice-To-Have: Experience with Drive-Test log analysis and proficiency in NPO tools
• Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
• Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate Exhibits creativity and resourcefulness
• Excellent interpersonal and communication skills, both orally and in writing