Knowledge Services - Application Engineer

Job description

You’ll join the Knowledge Services team and focus on developing and supporting applications that automate documentation pipelines. This includes transforming XML-based content into multiple output formats, auto‑generating documentation from R&D data sources and improving the systems that publish our customer documentation. This is a hands‑on engineering role combining backend development, automation, and collaboration with documentation and R&D teams.

Your work will make it easier for customers to understand and use complex technology through accurate, timely, and scalable documentation.

Responsibilities

Developing automation that converts XML-based documentation into multiple output formats Building systems that auto‑generate documentation from R&D data sources (YANG models, JSON, APIs) Creating and supporting applications that manage document conversion, validation, and publishing Developing backend services and REST APIs that support documentation workflows Collaborating with engineers, technical writers, and product teams to improve documentation tooling Diagnosing and resolving issues across documentation generation and publishing pipelines Supporting Linux environments and CI/CD processes related to documentation automation You’ll Succeed in This Role If You Enjoy solving problems and improving developer and documentation workflows Can work independently while collaborating with cross‑functional teams Communicate clearly with both technical and non‑technical stakeholders Pay close attention to detail and take pride in delivering high‑quality solutions

Qualifications

Strong experience with Python and the Django framework Hands‑on experience with XML processing and transformation Knowledge of HTML and PDF generation technologies Experience working with YANG and JSON data Comfort working in Linux environments Experience using Git for source control Backend development experience with PostgreSQL Front‑end development skills using JavaScript, React, HTML, CSS, and Bootstrap Experience designing and integrating REST APIs

Nice to Have

Knowledge of IP or Optical networking technologies Experience with technical documentation systems or publishing pipelines Familiarity with structured content and automation‑based documentation approaches