Store Manager

Job description

Job Description

Become part of the Converse Team ! As Store Manager in Converse , your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

As Store Manager you will:

• Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
• Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere.
• Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.
• Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).
• Provide insights to optimize the positioning of your store in the local market. Ensure that all CONVERSE standards and guidelines are adhered to.
• Work in cooperation with various business partners from stores and headquarters.

What you get

• An attractive salary that does justice to the market and your experience
• The chance of a monthly bonus payment
• Attractive employee discounts in the store and online shop
• Exciting development and career opportunities
• Regular sales and product training
• A dynamic and motivating working environment with flat hierarchies in which the values ​​of Diversity, Equity & Inclusion are lived
• Employee clothing with which you represent CONVERSE and promote team spirit
• Access to exclusive training content
• The opportunity to take part in unique CONVERSE events What you bring:
• The passion for CONVERSE and/or the love of sport
• 5 years or more of retail and/or leadership experience
• Fluent in Spanish and English (spoken and written)
• Extensive experience and expertise in providing exceptional customer service
• Ability to collaborate with internal and external stakeholders
• Independent and solution-oriented way of working
• The talent to build, develop and strengthen a strong team
• Willingness to work weekends and shifts