Collection Associate

Job description

Collection Associate Company

Nestlé Business Solutions Location: Cairo, Egypt Department: Order to Cash Hybrid

Position Summary

Joining Nestlé means becoming part of the world’s largest food and beverage company. At our core, we are a human environment, with passionate people driven by the purpose of enhancing quality of life and contributing to a healthier future. As a Collection Associate, you will support end-to-end credit and collection activities. This includes reviewing customer credit, setting and monitoring credit limits and payment terms, tracking Accounts Receivable (AR) aging and Days Sales Outstanding (DSO), performing account reconciliations, following up on outstanding payments, and supporting collection strategies to improve cash flow.

A Day in the Life

Perform credit reviews for new and existing customers and support the assessment of credit limits and risk categories. Review the key factors used to determine customer credit limits and risk levels, including credit checks and tolerances. Monitor the consistent application of credit terms, payment terms, credit risks, and limits. Ensure timely and accurate cash reconciliation, including cash application, discrepancy investigation, and reporting.

Calculate, monitor, and report Days Sales Outstanding (DSO). Monitor and report Accounts Receivable (AR) aging. Follow up with customers on outstanding payments and overdue balances. Perform customer account reconciliations and investigate discrepancies. Conduct collection analysis and provide support for credit management activities. Execute collection strategies in line with market credit policies. Prepare and share required supporting documentation with customers to facilitate collections.

Analyze customer accounts and monitor overdue or unpaid balances. Conduct outbound collection activities and issue dunning letters when required. What Will Make You Successful Bachelor’s degree in Accounting, Finance, or a related field. 1-2 year of relevant experience. Full professional proficiency in English. Strong communication and interpersonal skills. Excellent attention to detail and accuracy with numbers. Advanced Microsoft Excel skills.

Strong time-management and organizational skills. Analytical mindset with the ability to identify and resolve discrepancies.

A Day in the Life

Monitor and report Accounts Receivable (AR) aging. Perform customer account reconciliations and investigate discrepancies. Full professional proficiency in English. Strong communication and interpersonal skills. Advanced Microsoft Excel skills. Strong time-management and organizational skills.