Commercial Account Operations Administrator

Job description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Qualifications

Education Bachelor’s degree or equivalent combination of education and relevant work experience preferred. Academic background in Accounting, Finance, Business Administration, or a related discipline is advantageous. Certifications Relevant professional certifications may be considered an asset, where applicable.

Experience

Prior exposure to a corporate, financial services, or business environment preferred. Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Knowledge of banking operations, deposit products, and regulatory requirements is an advantage. Functional Competencies Demonstrates a strong willingness and ability to learn and develop expertise in: Commercial and Corporate Banking account systems, processes, and procedures.

Cash management services, payment operations, and deposit-related products. Accounting principles, financial controls, and compliance frameworks. Banking regulations, operational risk requirements, and reporting obligations.

Core Competencies

Communicates clearly and effectively with stakeholders at all levels. Maintains a strong attention to detail and commitment to accuracy. Demonstrates a proactive learning mindset and adaptability in a dynamic environment. Applies analytical thinking, problem-solving, and sound decision-making skills. Exercises good judgment and continuously seeks opportunities for process improvement. Demonstrates resilience, flexibility, and openness to diverse perspectives.

Shows intellectual curiosity and a drive to understand business processes. Actively listens, asks insightful questions, and seeks clarity when needed. Effectively leverages technology and digital tools to improve efficiency and outcomes. Collaborates inclusively and builds positive working relationships. Upholds the highest standards of integrity, professionalism, and ethical conduct.

Key Responsibilities

The Commercial Account Operations Administrator supports the efficient and compliant execution of account operations by: Assisting with client onboarding activities, including account opening, maintenance, conversion, and closure processes in accordance with legal, regulatory, compliance, and internal policy requirements. Ensuring the accurate and timely processing of account-related transactions, requests, and data updates.

Monitoring and validating incoming and outgoing data to maintain operational accuracy and data integrity. Identifying, escalating, and supporting the resolution of data quality, processing, or operational issues. Preparing operational reports, regulatory submissions, and supporting documentation as required. Contributing to operational excellence through adherence to established procedures, risk controls, and service standards.

Collaborating with internal stakeholders to ensure seamless delivery of client and business requirements. Supporting continuous improvement initiatives to enhance process effectiveness, efficiency, and compliance. Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.